Shipping policy

Processing Time
All orders are processed within 1 to 7 business days. During busy periods or promotional campaigns, processing may take slightly longer. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Time
Estimated delivery time is 1 to 2 weeks depending on your location. Although most orders arrive within two weeks, external factors such as customs delays or carrier issues may slightly extend this period.

Shipping Regions
We currently ship worldwide. Delivery times and carrier options may vary depending on the destination country.

Tracking Your Order
Once your package has been dispatched, a tracking number will be sent to your registered email address. You can follow your shipment’s progress anytime using this tracking number.

Delays and Exceptions
Unexpected factors such as public holidays, customs clearance, or weather conditions may occasionally cause delays. Nina Medical is not responsible for delays beyond our control, but we always do our best to ensure prompt delivery.